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Connect with Your Citizens Anywhere They Want - CityConnect: New Mobile App for Law Enforcement

Social Media in Law Enforcement: To Get It, You Have To Give It

The opening paragraph of a recent eMarketer article carries much implication for law enforcement:

Brand marketers want consumers to follow them to build buzz and engagement, but social media users often desire something in return. What they’ve come to expect is a good deal, but many consumers—including the most active users of social sites—are also interested in deeper engagement.

No, a law enforcement agency doesn’t offer “good deals” on the purchase of goods or services. It does, however, tend to deliver on expectation: that government communication will be, well, official. Dry. Bland. Safe. When what followers really want is more two-way interaction.

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Visualizing Victorian Data

VisualPlace is a 6-month proof of concept testing different ways to visualize government data in Victoria, Australia. According to the website:

VisualPlace brings together information from a wide variety of sources from service locations to demographic data to allow you to create custom maps.

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Geography and Public Safety 2.2

The US Department of Justice recently released the latest edition of Geography and Public Safety (vol. 2, issue 2). The most recent issues features articles on the subject of neighborhoods—boundaries, patrols, spaces, etc.

You can download the entire issue as a PDF, here:

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The Future of Twitter and Law Enforcement Collaboration

As pointed out in a recent GovTech article, social media has been opening up transparency for government agencies—like law enforcement—as more of the these agencies allow employees to use Twitter, Facebook, and other social media to let the public know what is going on. Many government offices even have their own official Twitter and Facebook pages so members of the public can keep constant tabs on the day-to-day activities of their local, state, and federal government. (Just yesterday, in fact, the Greenfield, Calif., PD announced that they have created a Facebook page and have been furiously adding photos to their site.)

However, all this constant public communication does create some problems. Government entities are already required to archive official communication delivered through traditional channels. But, currently, most government agencies have no mechanism or policy in place for archiving social media communication.

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10 Million Crimes

I just got the numbers, and it looks like CrimeReports mapped over 10,000,000 crimes across North America in 2009, ranging from serious and violent offenses to petty misdemeanors. The number one mapped crime for 2009—unsurprisingly—is traffic violations.

Get on the National Crime Map at