It’s no secret that law enforcement agencies are consistently being asked to do more with fewer resources. Budget cuts have meant fewer feet on the street and ever increasing demands on agencies and officers alike. To meet these growing demands, many agencies are increasingly relying on technology to fill that gap.
There are four important steps to make sure that you’re using data to its fullest potential.
1. Collecting the data
The fact of the matter is there is a plethora of data available. Useful data may include department-specific information such as:
- Recent bookings
- Various types of crimes that have been committed
- Calendar of when crimes occurred
- Maps of where illegal activities took place
- Written citations
However, according to Doug Wylie, Editor in Chief of PoliceOne, some cities take it a step further to include a much greater holistic view of the community a department serves to include everything from utilities and social services records to new building permits.
2 . Accurate Data
Recently, one big city police department announced it would no longer be releasing monthly crime reports because the Excel files they used to distribute the information were being corrupted. Someone had been changing the data the public viewed. This follows the accusations a couple of years ago that the New York Police Department had been falsifying data.
Audits by PublicEngines reveals that up to 25% of all law enforcement data housed in RMS or CAD systems is not accurately recorded.
However, there are ways to improve data accuracy. According to a recent report, some of the variables that agencies should consider include:
- Data that is correctly captured. This is crucial because there are myriad of codes, statutes and other minor details that allow for human error. Information can be mislabeled or mapped incorrectly. Regular review and comparison can help catch errors and ensure greater accuracy.
- Quality report writing that includes correct classifications, a built-in multiple-level review processes, and a system to all for reclassification, supplements and follow-up reports to be reviewed, approved and added.
- Regular audits of reports to verify accuracy. This might also include periodic surveys of randomly selected citizens, who have reported criminal activity to verify your records accurately reflect the facts as they were reported.
3. Adequately Interpreted Data
Those agencies with analysts rely on these hard-working people to identify crime trends. But they’re stretched thin. The ability for officers to predict crimes not only relieves some of the pressure on analysts, it also helps reduce crime. Access to this information is the key factor.
But with sheer amount of data now being gathered, is there room to interpret it in a way that predicts even more crime?
Take some of the non-criminal data that agencies are gathering that was mentioned by PoliceOne’s Wylie. An officer knows that construction sites often experience the theft of materials, vandalism and graffiti. If he also knows from new building permits that construction is under way in several projects, redirecting himself to those areas can significantly reduce the potential for those crimes.
4.Getting data into hands of those that take action
As the above example illustrates, when officers on the street have access to data, they can act accordingly. However, that can prove a challenge.
Products like CommandCentral Predictive, work to eliminate those challenges. Since it’s cloud-based, it is available literally anywhere it is needed so long as an Internet connected device is available. Reports can even be sent directly to officers via email automatically.
Officers in the field are hardly desk jockeys, which is why allowing them to access the information while in the field via their mobile phone or tablet is so important. It can literally be the difference between a crime being prevented and a crime occurring.
Data is available – maybe even too much data is available – but there are ways to harness that information to help predict and prevent crime. Collecting that data from a wide variety of sources, ensuring its accuracy and interpreting its value are important first steps. However, utilizing technology – getting this information to officers wherever they may be – allows them to predict crime and make the streets safer for everyone.