Looking Back on The Year That Was

This past year has seen a lot of change for PublicEngines and our products. CrimeReports, CommandCentral, and TipSoft all went through new product updates that made them better than ever. One deeply rewarding milestone for us was being recognized and ranked #297 on the Inc 500/5000 by Inc. Magazine as one of the fastest growing companies in the US.  This is an honor in which we deeply appreciate and recognize our customer’s and partner’s support for helping us get there.  To be mentioned within the list means that many more communities are safer now than even just the year before. And we’re working hard to continue that trend for 2013.

Around mid-year we launched a new Website - www.publicengines.com - full of information about our products, recent news articles, and testimonials that highlight how other customers are lowering crime in their jurisdictions. I invite you to come back often to sign up for our bi-monthly thought-leadership webinar series, read the blog, or watch a training video.

And finally, while we launched new and improved versions of each product, we also announced CityConnect, a customizable mobile application designed to help law enforcement agencies to better connect with the public. CityConnect was recently recognized by Law Officer Magazine in its annual Best of the Best New Products for 2012. We’re excited about giving citizens a single-source app where they can find any and all information made available from their local law enforcement agency – including  social media feeds, the agency website, blog, crime map, and tipping program.

Building Momentum That Lasts

Turning to 2013, we continue to focus on providing law enforcement agencies great products to help them better fulfill their mission of preventing, reducing, and solving crime.  A survey conducted in October indicated that the market is poised for new and improved analytics, reporting mechanisms, and greater administrative control within CommandCentral.  I’m pleased to inform you that we’ll deliver you these and many more new features in 2013. Our goal is to help crime analysts perform their jobs in a quicker and more efficient manner, as well as empower their officers with information that leads to better tactical planning; resulting in lower crime rates.

Our focus with CrimeReports is to build features that help citizens become more active in sharing information with their local law enforcement agency and their friends about crime in their area. It’s rooted in the belief that a more informed public is a safer public. Stay tuned to for product updates that make the site easier to navigate and more intuitive to use.

Of course, one of the biggest trends facing us all is the increasing use of smart phones.  They are seemingly in the hands of everyone.  That was the reason why we announced CityConnect as a mobile application last fall. So far, we’ve received tremendous interest in the product and will continue to invest further in mobile solutions that help law enforcement agencies take advantage of these increasingly important devices.

Finally, you will also see improvements to TipSoft – our anonymous tipping service – including direct integration to CityConnect and other capabilities to better receive and process anonymous information from the public. You’ll also see TipSoft make a big splash in the education environment as more and more school administrators adopt the platform as the premier anti-bullying solution.

Your Success Is What Drives Us

At PublicEngines, we measure our success based on our customers success. That’s why  we want to help law enforcement agencies and local governments be more productive, better engaged with their community, and able to do more even though they may have less budget and/or personnel than in years prior.  We strive to provide great products and exceptional client services. But we also know that there is always room for improvement.  I invite you to let us know what we can do to make you more successful. Whether you’re a customer with a feature suggestion or just curious about seeing our products in action, I encourage you to reach out to my team directly by calling 1-888-888 CRIME.

Cheers to Making 2013 a Safer World For Us All.

William Kilmer
Chief Executive Officer
PublicEngines