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Connect with Your Citizens Anywhere They Want - CityConnect: New Mobile App for Law Enforcement

Statewide Law Enforcement Training Coming to a City Near You

Earlier this year PublicEngines made an announcement that 2014 was going to be The Year of the CustomerOur biggest initiative to come out of that proclamation was to Ensure Your Success. And our first action to accomplish that goal was to create our monthly online training series, Best Practices to Better Crime Analysis. To date, 785 law enforcement officers have registered for the live, online event and now have access to each of the seven different on-demand recorded trainings. Feedback from attendees has been very positive as each class has averaged 9.2 out of 10 in measuring overall satisfaction.

While we’re very happy with those results so far, we aren’t satisfied nor are we settling. So we have now introduced live, single-day, multi-agency state-based law enforcement trainings. We tested the format in Utah and Maryland, covering key topics such as public engagement, barriers to intelligence-led policing, and how to utilize predictive analytics. And as of this writing, Alpha Group Graduate Detective Daniel Seals is in Florida conducting this complimentary training in conjunction with our gracious hosts, the Pinellas Park Police Department.

 

Assistant Chief Haworth addressed the attendees and stressed the importance of teamwork, collaboration and partnership in protecting those we serve.

Assistant Chief Haworth addressed the attendees and stressed the importance of teamwork, collaboration and partnership in protecting those we serve.

These events too have been a great success as attendees from more than 100 agencies indicated the content was highly relevant and applicable for their jobs  – see an overview of the event here.

Which brings me to our next topic: PublicEngines wants to bring a training to a city near you. Training is an essential element to the success of any law enforcement agency’s efforts to effectively police their jurisdiction. As Detective Seals has often mentioned, “You wouldn’t give a deputy a new firearm without properly training them.” We whole-heartedly agree with that sentiment when it comes to technology. It isn’t enough to provide access to crime data and analysis tools if you can’t pull actionable intelligence out of it. So our goal of Ensuring Your Success really comes to life when you’re able to connect past crime data to actionable intelligence by understanding how to use the technology made available in a practical and tactical way through a live, in-person event.

Calling All Agencies. Host a Law Enforcement Training for Your State

Throughout the rest of 2014 and beyond we’re looking to identify key partner-agencies that would like to participate in this effort by hosting a multi-agency event in their local training facility. With your willingness, PublicEngines will organize the curriculum, cater breakfast and lunch, and promote the training through email and phone calls to agencies concentrated within your immediate vicinity and throughout the state. Besides being able to receive complimentary training on topics like Interjurisdictional Data Sharing, Intelligence Led Policing, and Predictive Analytics among others, attendees benefit from the ability to network with officials from local, state, and federal agencies. And in some instances have been able to use this event to satisfy their annual training requirements.

If your agency would like to participate by hosting one of these special events, I invite you to send me an email at: robert.voccola@publicengines.com expressing your interest. While we won’t be able to accept every volunteer for 2014, all states and agencies are encouraged and welcomed to submit their interest in becoming a training partner with PublicEngines for their state. Cheers to Ensuring Your Success in 2014 and beyond.

PublicEngines 2014 – The Year of The Customer

An Open Letter from PublicEngines Chief Executive Officer
William Kilmer:

First of all, I would like to sincerely thank each of our customers for their continued support of PublicEngines in 2013. I appreciate your commitment to us and I want to reassure you that our commitment and dedication to your success is more resolute than ever.

By all accounts, last year was a successful one for PublicEngines.  We continued to grow rapidly by providing cloud-based data and analytics products to improve public safety. We added new products, like CommandCentral Predictive, and new capabilities, including a crime dashboard and analytics module to CrimeReports, which we now call CrimeReports Plus.

We recognize that while the economy is improving, these are still economically challenging times.  For many of you, budgets have not increased in the last four years, and for some, they may have even fallen.  No matter what your situation, we understand the continued importance of trying to do more with what resources you have.

Crime Analysis Training, Basic Training, and Advanced Onsite Training

For this reason, as we continue to invest in the development of our products to help you get the most out of our solutions, we also want to invest in our most important asset: you. As we developed our plan of what to focus on for 2014, we felt the need to invest more time and effort in your success.  That is why a major initiative for us this year is to “Ensure Our Customer’s Success.”  You will see this in many ways throughout 2014, including some very new and exciting product features and services that will be announced shortly.

However, our biggest commitment will be to an initiative to increase your success in using our products.  We’ve started to revamp our current product training, and we’ll be adding several free online training modules so you can get the most out of CommandCentral.

Additionally, January marks the beginning a free monthly training webinar titled, “Best Practices for Better Crime Analysis.”  This webinar will focus on modern data analysis and Intelligence-led Policing techniques that can be used in any law enforcement agency to improve your insight and decision-making abilities.  Hundreds have already signed up for the series, which starts on January 27th.  If you are interested, you can view the agenda and register at http://www2.publicengines.com/2014CrimeAnalysisTraining.

For those who would like the opportunity of more extensive training for their entire command staff or force, we are now offering the option of onsite training.  Finally, keep an eye out for a new user forum this year that will provide you an easier way to share your insights with us about how you use our products and what new features you’d like to see, and ways to connect with fellow users from around the world.

With these and other improvements we are making, I think it will be an exciting year for PublicEngines.

I hope that we can continue to earn your trust and business.  If there is anything you feel that we can improve, please feel free to contact me or my team at 801-828-2700.

From everyone at PublicEngines, we wish you the best success in 2014.

Best Regards,

William Kilmer
Chief Executive Officer
PublicEngines

5 Reasons to Visit PublicEngines in Booth 347 at IACP 2013

The countdown to IACP 2013 is on. With merely 11 days before the exhibit begins as of this writing, I’m sure you’re brimming with excitement to visit with old friends, find a few new products to take home with you, snag a cheese steak, and of course Chiefs Night. Last year in San Diego was a blast as the entire Gas Lamp District was closed down for the show attendees. The association brought in food vendors, musicians, street performers, DJs, and arial artists for a little R&R time.

But you don’t have to wait for night two to get the show started right. Join PublicEngines at booth 347 to see what many are sure to be talking about when the show is over.

Here’s 5 Reasons To Visit Us Starting On Day 1:

  1. The NFL –  You read that right. We’re streaming the games live on Sunday in stunning HD on a big screen. Why? Because nobody is happy about missing their team’s game. Don’t settle for highlights. Take a plop down on one of our couches and catch all the action.
  2. Snacks – Because you can’t watch football without them! Now we aren’t talking wings or brats, but we’ll definitely have a cure for your case of the munchies.
  3. Daily Raffle – On Sunday and Monday at 2:30 pm and Tuesday at 11 am we’re hosting the mother of all raffles. Come by to win iPads, wireless speakers, tactical pens from Smith and Wesson, or a Google Nexus 7 tablet. Plus, on Tuesday we’re giving away the grand prize that includes our Tactical (and technical) Goodie Bag. You’ll love what’s inside. Prior to each raffle will be a brief overview of CommandCentral Predictive  – our newest and the most technologically advanced predictive analytics tool on the market. Attending this will earn you one raffle ticket. Get a demo of one of our other products earlier in the day to earn more tickets and of course more chances to win.
  4. FREE CrimeReports – That’s right, the online crime map that started it all is now totally and completely free to local law enforcement agencies – forever. Come on by to see how to get your agency on the largest and most widely used, ad-free crime map in the world. CrimeReports is the perfect community engagement tool that allows citizens to view local crime on a map, register for automatic email updates, and even submit anonymous tips about crime.
  5. Predictive Analytics – Predictive analytics is the hottest topic sweeping the technology circuit in law enforcement communities everywhere. The problem is, many confuse it with tools that allow you to engage in predictive policing initiatives. And while predictive policing is still important and relevant, predictive analytics is very different — think of it as the next level. Imagine a tool that provides daily crime predictions – including type, date, time, and location – automatically and with the ability to deliver reports directly to officer email inboxes. That’s what we’re showcasing this year. The ultimate tool for agencies looking to lower crime amongst slashed budgets and strained resources. This tool – CommandCentral Predictive – is THE game changer in the industry.

So, while you have many choices among booths to visit and classes to attend this year at IACP 2013, you don’t want to miss visiting the PublicEngines booth #347, early and often. In fact, if you come by, tell us you read this blog and we’ll give you an extra raffle ticket for that day’s drawing!

Animated Bullying Poem

This video, created in partnership with spoken word poet Shane Koyczan, is a poignant example of what a child and adolescent feels when they are bullied in school. Shane himself was bullied as a young child, “My experiences with violence in schools still echo throughout my life, but standing to face the problem has helped me in immeasurable ways,” Koyczan writes on the “To This Day” website.

It all begs the question, if we start in our own homes with teaching our children the tenets of respect, love, and kindness, might we rid our schools of bullying in this present generation? And if we did that, might we in connection lower crime in our communities and make them a safer place to live? Watch the video and then tell us what you think – how do you help solve the bullying epidemic?